• Blog
  • About
  • Speaking
  • Books
  • Mobile Education & Training
  • Professional Services
  • Contact

Jeff Hasen

  • Blog
  • About
  • Speaking
  • Books
  • Mobile Education & Training
  • Professional Services
  • Contact

Notes From A Mobilized Marketer - Apps Over Websites Is Clear Winner in Time Spent Count

Purely on time spent, users of mobile apps are 20X more engaged than those who visit mobile web sites, per comScore. This came through a study of the top 1,000 apps and sites.

What should we take from this information? App makers are succeeding in catering to the more loyal customers with interesting, even personal experiences. Web sites remain a way to get reach but not necessarily to build loyalty.

Facebook overestimated average time spent watching video ads by between 60% and 80% for the past 2 years, according to the Wall Street Journal.

In other wonderful news, Mobile app marketers will lose $100 million to fraud this year, AppsFlyer reported.

8% of podcast listeners purchase a product/service after hearing an ad: IAB. This speaks to relevance provided to those who choose the programming.

There will be a huge void on Twitter after the election. Or not. iPhone 8 rumors will kick in nearly a year before the expected 10th anniversary revamp.

I disabled breathe notifications on my AppleWatch. I need help on many things. This one, I have covered.

More than two million people watched Week 2 of the NFL on Twitter, upping the audience by 34%.

Apple is said to be stepping up plans for an Amazon Echo-style smart-home device. It would use the same Siri that wanted to get me a Lyft when I told the watch to Start Elliptical.

Up to 50% of consumers who cancel a Netflix subscription eventually return, says the company’s CTO. How many other businesses can claim the same?

Appointment reminders are the top category in a list of the types of messages that U.S. millennials want to receive, per OpenMarket.

Twitter no longer counts photos, GIFs or videos toward the 140-character limit. Look for more pictures of lunches.

Buying "in-store" (33.5%) is still the most popular channel for holiday shopping, eMarketer said. But mobile surely has a large influence, even down aisles and at shelves.

Tagged with apps, mobile web, Apple Watch, Facebook, comScore.

September 25, 2016 by Jeff Hasen.
  • September 25, 2016
  • Jeff Hasen
  • apps
  • mobile web
  • Apple Watch
  • Facebook
  • comScore
  • Post a comment
Comment

Notes From A Mobilized Marketer - MLB is Big League With Mobile App

It isn’t called the major leagues for nothing. Major League Baseball had 8.4 billion minutes streamed to its mobile app in 2015, per comScore. A total of 53% of the total minutes consumed were in the At Bat app with users watching or listening to games. The activity was more than than in all other U.S. official sports leagues apps combined.

Nearly one in four shoppers say that they have changed their minds while in a checkout line after looking up details on a smartphone: Google.

Meerkat is dropping the livestream. It’s a cautionary tale for those looking at "solutions"at SXSW that may be shiny and not stand test of time,

Headline: Retail Executives Say Mobile Investments to Increase This Year. Me: you don't say.

Two weeks after calling for an Apple boycott call, Donald Trump was using an iPhone to send half of his tweets: Marketing Land.

A man with a gun while taking selfies fatally shot himself in Concrete, Washington, police say. Interestingly, the Russian government has issued a guide to discourage people from taking dangerous selfies.

Consumers’ use of health apps and wearables has doubled in the past two years, according to Accenture.

After all this time, Apple has now opened a Twitter account to answer tech questions and to deal with problems.

I read a story that predicted: "When you tuck your iPhone 9 into your back pocket, it may well flex to conform to the contours of your butt" I can only say yay.

One in 10 U.S. Internet users (31.1 million people) will be mobile-only this year, eMarketer reported.

Mobile payments make up only 3% Of U.S. transactions, per GfK. Weren’t we told that cash would be gone by some Tuesday in 2015?

Tagged with MLB, At Bat, Meerkat, Google, SXSW, apple, selfie.

March 6, 2016 by Jeff Hasen.
  • March 6, 2016
  • Jeff Hasen
  • MLB
  • At Bat
  • Meerkat
  • Google
  • SXSW
  • apple
  • selfie
  • Post a comment
Comment

Notes From A Mobilized Marketer - Another Reason To Smile At The Selfie

Despite its negative reputation in some circles, I will argue that the selfie has done more to drive smartphone adoption and bring people closer than any other recent product enhancement. I came across another reason to smile:

Until March 14, Disney Parks will donate $5 to Make-A-Wish – up to $1 million – for every “ear photo” shared on Facebook, Instagram or Twitter with the hashtag #ShareYourEars. What kind of ears? “Cool ears. Funny ears. Mickey Mouse ears. We want to see them all!”

So show ‘em.

Customizing vehicles and watching a video on a manufacturer’s website are the most common activities on desktops for vehicle-shopping individuals, per Ipsos. On mobile, Nos. 1 and 2 are reaching out to family and friends and reaching out to a dealership or salesperson.

Ninety percent of smartphone users have used their devices to find a location, per Pew. The activity upended the free-standing and pricey navigation units that we no longer use or want.

Gizmodo reported the availability of the first smartphone with built-in FLIR thermal vision that can also survive a hurricane. The line of people is short for such a “need”.

Yahoo's Simon Khalaf says that we're at the end of Mobile 1.0 and we're entering Mobile 2.0. Let’s commit to punching anyone who calls 2016 The Year of Mobile 2.0.

More from Khalaf: time in the mobile browser decreased from 20% to 9% since 2013.

Emergency room visits by distracted walkers are up 124% in five years, reported The Wall Street Journal.

LinkedIn should block users from sending generic invites to connect. Someone needs to save these dolts from being stupid and lazy.

An Adweek infographic showed that 32% use tech or an app to track exercise. But left unanswered is whether others don’t exercise or just not track.

After all these years and successes, do we still need stories about the importance of building a mobile loyalty club though SMS opt-in? It isn't that I question the notion that these clubs are valuable. But are we still at such elementary how-to stage?

Eighty-two percent of TV ad-driven searches during Super Bowl were done on smartphones, vs. 70% in 2015: Google. But only 7% on tablets as smartphones continue to eat into the use of those devices.

Tagged with selfie, Yahoo, SMS, Google, Super Bowl.

February 21, 2016 by Jeff Hasen.
  • February 21, 2016
  • Jeff Hasen
  • selfie
  • Yahoo
  • SMS
  • Google
  • Super Bowl
  • Post a comment
Comment

Notes From A Mobilized Marketer - Why Singing In the Rain Is Easier Than Texting

You have to hand it to South Korea's KT, the country's second largest mobile carrier, to solve one of the mobile generation’s biggest problems – holding an umbrella in the rain while texting on a large smartphone. Thought not yet for sale, the Phonebrella is an umbrella with a C-shaped handle that fits on the wrist and frees the hands.

Of course, freeing yourself from your smartphone while in the rain gives you two hands and no need for such a product.

A tourist was recently arrested after taking a selfie on top of the Brooklyn Bridge. Last week, a man died doing the same in the middle of the Running of the Bulls. A picture may be worth a thousand words, but a selfie isn’t worth these stunts.

Samsung is reportedly working on a large iPad Pro rival. The timing of this is in question given the tablet's fall from “must-have” status.

One third of the 1.3 billion smartphones in the world are used in China.

Twenty years ago, AT&T's annual wireless revenue was $3 billion, according to industry analyst Chetan Sharma. Now, it records that in two weeks.

Apple may be working on “smart bands” for Apple Watch to add new health tracking functions: AppleInsider. And they would come at a cost. Were these not features promised in the already excessively-priced watch?

My reaction to Fast Company’s story called “How to stop overscheduling yourself”? I have no time to read it.

Tweet of the week from @ryangraves: “i wonder what people who write “u” and “ur” do with all that extra time.”

Nearly six in 10 US millennial adult mobile phone users will use mobile banking this year: eMarketer.

Major League Baseball gave Kansas City Royals manager Ned Yost an Apple Watch Sport for being the manager of the All Star Game. Now it says that he can’t use the device during games. They can’t wonder if Siri will tip off pitches. She still often can’t accomplish even the more simple of tasks.

Tagged with phonebrella, selfie, ipad, smartphones, Siri.

August 23, 2015 by Jeff Hasen.
  • August 23, 2015
  • Jeff Hasen
  • phonebrella
  • selfie
  • ipad
  • smartphones
  • Siri
  • 1 Comment
1 Comment

Notes From A Mobilized Marketer - A Selfie Tsunami Is Just Ahead

iOS9, coming this fall, will put all of one's selfies in an album. I can see a massive increase in social sharing - "Here's when I was in the park." "Here's when the traffic light made me late for work". Help us.

Subway's new app gives customers the ability to build a custom sandwich and pay in advance via PayPal.

On average, each U.S. household will spend approximately $3800 on access and devices in 2015, per industry analyst Chetan Sharma.

More from his report:

U.S. consumers will spend more on wearables than feature phones in 2015.

The total number of connected devices around the world will reach 16 billion by the end of 2015.

Apple brings AT&T, Sprint Wi-Fi calling to iOS 9, per several reports.

Interesting stats given new competition with Apple Watch: Fitbit sold 4.5 million devices last quarter, with revenues up 235 percent from a year ago. That likely speaks more of the category growth than a choice over the Apple product.

49% of teens say that texting is the preferred way to get in touch with a close friend, according to a Pew report. Social media is second (20%), following by calling (13%).

CBS says Super Bowl ads are selling for $5 million per 30 seconds. Advertisers told Variety that the cost is between $4.5 million and $4.7 million. Regardless, is this year for a true mobile call to action in a spot? All we need is one big success to open the gates.

In the second quarter of 2015, approximately 58% of American smartphone owners also have a tablet (Kantar). Among iPhone owners, the number of tablet owners jumps to 65%.

Seen on bgr.com – “Upcoming new iPhone feature could make you fall in love with Siri all over again." My reaction? When were we smitten the first time?

Tagged with iOS 9, Apple, Subway, selfie.

August 9, 2015 by Jeff Hasen.
  • August 9, 2015
  • Jeff Hasen
  • iOS 9
  • Apple
  • Subway
  • selfie
  • Post a comment
Comment

Notes From A Mobilized Marketer - Selfies Take A Backseat For 18-24 Year Olds

Is the 18-24 year old group a “me” generation? Maybe not. 74% are most likely to use their mobile devices to take photos of animals, primarily pets, per eMarketer. Selfies trail at 67%.

You are well underway on your planning of holiday mobile campaigns, right?

Early Apple Watch wearers: do you feel differently about Apple given your experience the last few months? I do. In my mind, the brand is less bullet-proof. In other words, I will think twice about buying another product sight unseen.

Only 2% of U.S. consumers use digital wallets, per Gallup. Some thought cash would be gone. Please.

250 million in India are experiencing the Internet for the first time on mobile, in contrast to 80 million on desktop, according to Tyroo Technologies.

Meerkat introduced a GoPro livestreaming feature.

A memorable tweet from Jimmy Kimmel – “I’ve never been in prison but I did sit through a 60 second pre-roll ad on YouTube.”

The runner-up tweet of the week is from former Myspace CEO Michael Jones: “A phone that I don't use to make calls now paired with a watch I don't use to tell time.”

The spend on app-install ads is forecast to climb 80% in 2015, eMarketer says.

69 million Americans go online more often from smartphones than any other device, Forrester reports.

My six elliptical workouts last week didn't save me – Apple Watch called me a slacker. I guess that we all need to Be Like Bo.

Businesses investing in the Internet of Things are reporting a 16% increase in revenue as a result, according to The Complete Reimaginative Force by Tata Consultancy Services.

Jonathon Niese of the Mets watched the birth of his child on a mobile phone after leaving a start. Technology got him closer, but there was lots of debate about whether he should have been there in person.

Tagged with Meerkat, Apple Watch, selfie, Myspace.

July 26, 2015 by Jeff Hasen.
  • July 26, 2015
  • Jeff Hasen
  • Meerkat
  • Apple Watch
  • selfie
  • Myspace
  • Post a comment
Comment

Notes From A Mobilized Marketer - Facing A Life of Paying By Selfie

MasterCard is testing an app that lets customers pay with a selfie. Facial recognition enables the app to verify one’s identity. After registering, users would be able to pay by looking at their phone and blinking once. The blink prevents thieves from showing the app a picture of a face to get around the system.

For those uncomfortable with this, the app can read one’s fingerprint. Or, of course, one can pay with cash.

45% of smartphone owners begin with Amazon when shopping on a smartphone, according to a survey by Mizuho Securities. Google is in the runner-up slot with 16%.

But when it comes to searching for information, 34% begin with the Google search app, followed by 27% typing into the Safari browser, and 19% beginning with the Chrome browser.

An example of the need for more personalization in mobile – I received a text offer for a brown sugar bacon sandwich. Totally random.

The third quarter of 2015 begins and Gogo is still at dialup speed. I’m told by someone in the know that they raised their prices significantly to discourage usage while still making their overall business goal by gouging the poor suckers who use the crappy service.

What is one to do about an Apple Watch tan line. I’m surprised that CNN hasn’t covered this phenomenon and dubbed it Breaking News.

Matti Makkonen, considered the father of SMS, died at 63. He made an enormous contribution to mobile and to marketing. Despite proven results, text messaging is often too quickly dismissed by marketers.

To the next person who uses appsolutely - pow.

Facebook is giving marketers the option of paying for video ads after 10 seconds of viewing instead of three, per the Wall Street Journal.

A diet-based video game claims to make you thinner. Fat chance.

A man claimed that his iPhone 6 overheated, burst into flames. These stories almost always turn out to be hoaxes.

China’s Huawei introduced a phone with a dancing piece of pizza. I’m figuring that it was something about wanting a slice of the market.

Tagged with selfie, MasterCard, apps, Google, Gogo, CNN.

July 6, 2015 by Jeff Hasen.
  • July 6, 2015
  • Jeff Hasen
  • selfie
  • MasterCard
  • apps
  • Google
  • Gogo
  • CNN
  • Post a comment
Comment
images.jpeg

Notes From A Mobilized Marketer - Why Responsive Design Can Lead To Unresponsive Consumers

images.jpeg

Coca-Cola's mobile chief Tom Daly chastises those who've considered their work done at the completion of a responsive design project.

“All responsive does is make the content show up on the screen, as if all screens were the same, as modality was the same, as if context was the same,” he said at Mobile FirstLook.

Lose weight or use the “wide selfie” mode? Samsung is marketing the feature available on Galaxy Note 4. Careful who you suggest needs one.

The mobile industry generated $3.3 trillion last year and created 11 million jobs, according to Qualcomm.

Google will stop selling the current version of Google Glass this week. In three days at CES, the largest gather of tech pros, I saw only two people wearing the spectacles.

56 percent of consumers expect brands to respond to their tweets within an hour, per Twitter research.

Time Inc. generated 100 percent revenue growth in mobile in 2014. It has 72 million mobile unique users a month, which is 80 percent growth year over year.

Tablets and mobile phones are not interchangeable for marketers, according to Forrester’s Julie Ask. Only 15 percent of tablets are always connected.

More from Forrester: 21 percent of U.S. consumers have an expectation of anything, anywhere, anytime. Another 29 percent are transitioning there.

Also, more than 40 percent of consumers are tired of pulling their mobile device out to see what happened. It’s an opportunity for tactile technology and signals.

Coca-Cola’s app strategy is a work in progress. Only two apps have ever had more than one million downloads.

Mobile is still a single digit percentage spend of Coke's overall global digital budget.

How’s $2,499 for a gold Apple Watch? For some, it will be about buying fashion and function.

Holiday shoppers tweeted more than 28 million mentions about their gift purchases - up 8 percent year over year, per SAP.

Just 11 percent of U.S. digital retail dollars are spent via mobile, eMarketer reports.

A London phone booth has been turned into a solar-powered mobile charging station.

Mobile app usage grew 76 percent year over years, Flurry research showed.

Google Play now has more apps than Apple's App Store, appFigures said.

Tagged with selfie, twitter, Time Inc, Google, Google Glasses.

January 18, 2015 by Jeff Hasen.
  • January 18, 2015
  • Jeff Hasen
  • selfie
  • twitter
  • Time Inc
  • Google
  • Google Glasses
  • Post a comment
Comment

Notes From A Mobilized Marketer - On The Joy of Giving A Selfie Stick

Sure, using a selfie stick makes you a dork, but one with a smile on your face. I bet tens of millions more could’ve been sold this season on street corners, outside the holiday recital, and anywhere that there is mistletoe or Santa Claus. Admit it, you bought one. Or should have.

Is this the last holiday season before our refrigerators send a message to our mobile or smartwatch that we are low on eggnog?

My belief is that after all these years and all the dollars spent, we have no idea how much data we need in our mobile plans.

Led by Whole Foods shoppers, Apple Pay accounted for 1% of digital payment dollars in November: ITG.

Tweet of the week is from eMarketer’s @noahelkin Anytime headlines mention #beacons in relation to boosting fast-food sales, I always assume they meant #bacon. Did Noah mean #iBacon?

32 million in the U.S. reportedly download more than 17 mobile apps a month. They are dubbed Mobile App Install addicts.

Half of shoppers research on mobile devices while in-store, say Forrester Research and SPS Commerce.

In the time that BlackBerry took to bring the new Classic, I've gotten around using one by changing to shorter emails on my iPhone. It as proven to be good enough. Are you in the same camp?

The problem with companies like Comcast is that they build no brand loyalty. After tons of trouble with them, they overbilled me. And then they got no slack.

From Yahoo: BlackBerry works with Boeing on phone that self-destructs. Me: No mobile entity is more qualified on self-destruction than BlackBerry.

41% of North American smartphone users are highly aware that their phones can be used as payment devices at retail counters, yet only 16% have done this: Accenture.

Tagged with selfie, selfie stick, Apple Pay, smartwatch.

December 21, 2014 by Jeff Hasen.
  • December 21, 2014
  • Jeff Hasen
  • selfie
  • selfie stick
  • Apple Pay
  • smartwatch
  • Post a comment
Comment

In My New Notes From A Mobilized Marketer - Should We Be Proud That There Are More Mobile Devices Than Toothbrushes?

Rather than trying to prove mobile’s popularity by saying that there are more wireless phones in the world than toothbrushes, why don’t we buy the world some toothbrushes? There are organizations that serve this mission, but we still have a need. Carriers, handset manufacturers, marketers, are you with me?

Led by “back to school shopping”, mobile commerce increased 47% in Q2 vs. a year ago, comScore said. And sales via tablet were up an eye-opening 75%. As comScore reported, some brick-and-mortar retailers prominently offered online-only “Back to School” deals on their sites to promote digital commerce.

One more to note as we near the holiday shopping season: mobile has become the primary medium for consumers to engage with retail brands online, with 70% of engagement from mobile devices.

OK, another one because the stats are so important – more than 34% of the top 10 retailers’ monthly unique visitors are mobile-only.

It has come to this for Blackberry - Wall Street cheered an $11 million loss in the second quarter.

More than one in eight Americans has deposited a check within the past year using a mobile app.

A third of all pictures taken by millennials are selfies, according to a report from Mitek Systems and polling firm Zogby Analytics.

From the same study: 36% of millennials have decided where to spend money or have switched companies based on a brand's mobile offerings.

As crazed as we are about mobile in the U.S., we take a back seat to Austria where market penetration in mobile is 130-140%, according to the IAB.

Multiple studies show that half of mobile users abandon a page if it doesn’t load in 10 seconds. I would’ve guessed 5.

86% of time on mobile is spent on apps, ExactTarget said.

Tablet sales are estimated to increase 39% this year, Brainshark stated. Some think that it’s a dying category. I’m not one of them.

Fear of going without your phone is called nomophobia. As in no mobile. Going without a toothbrush is worse.

Tagged with toothbrushes, comscore, BlackBerry, apps.

October 5, 2014 by Jeff Hasen.
  • October 5, 2014
  • Jeff Hasen
  • toothbrushes
  • comscore
  • BlackBerry
  • apps
  • Post a comment
Comment

Notes From A Mobilized Marketer: Anything Your App Can Do Dogs Can Do Better

An app that forces you to get out of bed? I have three dogs that do that.

More than half of U.S. online adults who begin tasks on their mobile phone continue them on their laptop, Forrester says.

The digital ad spend is concentrated among a few companies  -- nine account for two-thirds of the U.S. digital ad revenues, according to eMarketer.

Up to five million Android users have malware issues. I believe that 4,999,993 don't know or care enough to do something. But Norton claims that a text message worm targets Android devices.

I disagree with the notion that consumers won't be loyal in the mobile age. In fact, I think that the opportunity to create and cultivate relationships is better than ever.

Nielsen tweeted that while advertisers are exploring mobile, they need proof that campaigns are effective. This is news?

If I tried, I couldn't create a worse user experience than what Gogo gives us on flights. Slow, bad customer service, overpriced, frustrating. No more.

78% of U.S. youth use Facebook at least once a month, more than Instagram & WhatsApp combined, reports Forrester.

Android users are spending around half as much as iOS users on apps.

89% of buyers use mobile when searching for homes, according to Keller Williams.

ESPN said that 3.2 million people watched the U.S. vs. Germany World Cup game. That added 10% to the TV audience.

A tweet said that BlackBerry is waging war against its greatest enemy: media haters. That’s a head-scratching, desperate strategy.

Another tweet says that it's official. We live in a mobile world. What kept you?

Deloitte says that there are three ways that banks can drive revenue from mobile - new customers, cross-selling, and mobile commerce.

The abandon rate for mobile shopping carts is 97%, claims HP.

Tagged with apps, ios, Android.

June 29, 2014 by Jeff Hasen.
  • June 29, 2014
  • Jeff Hasen
  • apps
  • ios
  • Android
  • Post a comment
Comment

Notes From A Mobilized Marketer - When A Selfie Deserves A Kick In The Face

A guy who was taking a selfie in front of a speeding train got kicked in the face by the conductor. Do you know anyone who believes he got something other that what he deserved?

Mark Cuban invested in a pot that charges your smartphone by boiling water.

ESPN says mobile traffic now exceeds desktop.

Android had 53 percent of U.S. smartphone activations in Q1.

U.S. smartphone thefts doubled in 2013. Approximately 4.5 million phones were lost or stolen. Tech companies have committed to offering a “kill switch” to stop the trend.

A report says that two-thirds of doctors are using some kind of mobile app while working. My guess is about the same amount of patients are using one during an appointment.

Nearly 40 percent in the U.S. are cellphone-only households. Idaho leads with 52 percent.

About 75 percent of prescription-takers use mobile apps, including most older adults and seniors. Those and the rest of them are reachable via opt-in SMS for reminders and health tips.

17 percent of parents say their children use at least one mobile device in the classroom. Meanwhile, for every story that says tablets are wrecking kids’ motor skills, I can point to at least five that say that they are an indispensible learning tool.

Forrester: while 91 percent of connected employees use a computer at their work desk, 64 percent also use a smartphone.

Several recent stories talk of the need to walk away once in a while from our connected devices. No app required – it’s self-discipline. I fail often. Do you?

More 65 and older adults own tablets or readers than smartphones, Pew says. About 18 percent of this group has a smartphone. 27 percent have a tablet or reader.

Tagged with selfie, smartphones, ESPN, SMS, Pew.

April 20, 2014 by Jeff Hasen.
  • April 20, 2014
  • Jeff Hasen
  • selfie
  • smartphones
  • ESPN
  • SMS
  • Pew
  • Post a comment
Comment

Notes From A Mobilized Marketer - Focusing On the Unfocused Two-Year-Olds

Thirty-eight percent of toddlers 2 or under are using a smartphone or tablet, according to Common Sense Media. Try doing a “focus” group with this crowd.

Declaring jet lag “fundamentally a math problem,” researchers say they have devised a mobile app to overcome it. Entrain tells you when to get more exposure to light and when not to do so. I use the old-fashioned method – I have three dogs to tell me when to open my eyes. They never forget.

The American smartphone user spends 30 minutes a day updating social networks.

The spend on location-targeted mobile ads is expected to increase 55 percent from $2.9B to $4.9B in 2014 & reach $15.7B in 2018, Mediapost says.

The average U.S. mobile consumer spent 86 percent of time on apps, only 14 percent on mobile web, according to Flurry.

Half of U.S. millennials own a laptop, smartphone and tablet.

CNBC and others report that Amazon will announce its first phone, with a 3D screen, by June.

Meanwhile, the Amazon Appstore hits 200,000 apps, almost tripling in one year.

The $1,500 price tag, plus the use of technology that we know is evolving, are reasons to not buy Google Glasses during public sale this week. Still, there is some temptation.

Gaming apps accounted for 41 percent of downloads from the Apple and Google stores in February.

Twitter has 580 million inactive users.

A prototype charger can power up a smartphone in 30 seconds. The question is whether it can be mass-produced.

I see that Klout has redesigned its iOS app. I would be more excited if it redesigned Klout.

Turner says video streams of March Madness were up 42 percent.

There are now more mobile-only or mobile-centric homes in the US (55 percent; 133 million adults) than those with landlines, industry analyst Greg Sterling reports.

 

Tagged with smartphones, apps, twitter, social networks, Google Glasses.

April 13, 2014 by Jeff Hasen.
  • April 13, 2014
  • Jeff Hasen
  • smartphones
  • apps
  • twitter
  • social networks
  • Google Glasses
  • Post a comment
Comment
images-2.jpeg

Notes From A Mobilized Marketer - The "Leaky" Apps Edition

images-2.jpeg

There’s a new term - "leaky” mobile apps, meaning ones that could compromise privacy. Reminds me of the joke of the guy who calls downstairs in the motel – “I have a leak in my sink.” The response: “You gotta do what you gotta do.”

Headline: Swallowing This Tiny Pill Will Let You Unlock All Your Password-Protected Devices. Reaction: gulp.

The Super Bowl live stream via Fox's app & Web site averaged 528,000 viewers without counting Verizon phone streams.

Microsoft’s Super Bowl ad on the empowerment from technology was powerful, but it was a surprise that the company didn’t push its mobile products and call for the same experience across all Microsoft devices.

55 percent of U.S. ebook readers have used a tablet to read digital books in the past year--up from 23 percent in Dec 2011.

Another “smartphone caught fire in the pocket” story. They almost always are hoaxes. News organizations are the ones burned.

CNN expects to see half its online traffic come from mobile this year.

In general, do marketers not ask consumers for permission because they are lazy or because they believe people aren't interested?

T-Mobile's attempts are admirable, but it was always going to get to carriers needing to be competitive on pricing when phones are similar.

Headline: New Payments Startups Face An Uphill Battle To Disrupt The Credit Card Processing Industry. So do old payments startups.

There’s a big boost in global smartphone shipments, but that metric has always been unsatisfactory. It’s about sales, not units sent from factories.

1,539 hours of NBC programming from Sochi and we can't see the Opening Ceremonies live on any platform, including mobile. What is this, 1964?

Facebook has passed 1.23 billion monthly active users with 945 million mobile users and 757 million daily users.

Also, Facebook’s mobile revenue is up four times year over year.

App downloads will double in the next four years, according to eMarketer.

Tagged with apps, Facebook, Super Bowl, iPhone.

February 4, 2014 by Jeff Hasen.
  • February 4, 2014
  • Jeff Hasen
  • apps
  • Facebook
  • Super Bowl
  • iPhone
  • Post a comment
Comment
Unknown.jpeg

Notes From A Mobilized Marketer - Is Captain Kangaroo Still King?

Unknown.jpeg

Parents say mobile education apps don’t provide value, but TV still does. So says a study from education-focused research firm The Joan Ganz Cooney Center. Since I don't have young kids, I need to ask - who is the modern-day Captain Kangaroo?

For all of Amazon's knowledge of the user, is it not surprising that local offers delivered daily are generic?

It has been five minutes since I've seen a tweet about the weather in NY for Super Bowl 48. C'mon, people. I need to stay informed.

The Weather Channel is doing heavy promotion to try to get us to leave the Super Bowl telecast at halftime to watch its forecast for the second half. Really?

A study says that looking at your smartphone at night can make you more tired the next day. We know this, but can't help ourselves.

My Fitbit Force says I burned more calories in less than four hours of sleep after midnight than in 28 minutes on elliptical. Really?

The size of the iPhone has always been ideal for me. Making it larger might bring others into fold, but send others like me away.

Facebook is either going out of business over the next several years or it wins in mobile advertising. The latter is more likely.

More and more, I'm hearing feature phones referred to as dumb phones. Keep that reference out of your marketing.

Is engagement the metric that matters most with mobile? It’s extremely important but sales trump everything.

My new Market Motive mobile certification students are from China, India, Canada and the U.S. It is representative of where mobile is today.

BlackBerry landed a massive Pentagon order and its stock soared. What is this, 2005?

Apple is no longer the consumers’ favorite tech brand, according to a Forrester study. It dropped to No. 5.

Tagged with apps, apple, amazon, iphone.

January 26, 2014 by Jeff Hasen.
  • January 26, 2014
  • Jeff Hasen
  • apps
  • apple
  • amazon
  • iphone
  • Post a comment
Comment
pinksmall.jpg

A Passionate Marriage of Football and Victoria's Secret?

pinksmall.jpg

Victoria’s Secret is once again rolling out a series of games within its mobile application, signaling the importance that apps play for the retailer in building engagement and driving sales.

Here’s part of what I told Mobile Marketer:

“In a football-crazed world, it’s easy to understand why Victoria Secret would look to tap into the interest and passion of what has become America’s sport. The key is to make the games fun and compelling enough for a wireless user to take a look, then come back for more”.

Of course, coming back could lead to more sales. That’s enough to shake anyone’s pom poms.

The full article is here - http://www.mobilecommercedaily.com/victoria’s-secret-makes-in-app-games-a-staple-of-mcommerce-strategy

Tagged with Victoria's Secret, apps.

September 15, 2013 by Jeff Hasen.
  • September 15, 2013
  • Jeff Hasen
  • Victoria's Secret
  • apps
  • Post a comment
Comment
Unknown.jpeg

Notes From A Mobilized Marketer - The "Do You Need An App or Common Sense?" Edition

Unknown.jpeg

A new app uses Kinect technology to prevent you from running into things while texting. An alternative is to put the device down.

The No. 1 pet peeve about smartphones is people checking it too much, according to a poll.  I found this by checking my smartphone.

If gadgets could measure emotions as is being discussed, would an insurance company raise fees if you show signs of being depressed or sick?

I saw a headline that said TV Networks Play to “Second Screen”. Do you know anyone who leaves mobile in the other room? Me, neither.

Either real-time bidding will change everything or it's most hyped ever? To me, it’s somewhere in between, but closer to hype.

Will we see a revitalization of camera sales if they get 1m000 times better in low light or will smartphones satisfy? For most, it’s the latter.

I heard a true recent story of a 96 year old who was getting hearing aids for first time. She said, "This is not as easy as my iPad.”

One percent cut cord on at-home Internet for LTE, Wifi out and about. That’s more than cut cable, but hardly a stampede.

49 percent of tablet shoppers are dissatisfied with the buying experience – report. Non-optimization leads to anticipointment.

"We're all in on mobile. We were created for mobile" Words from Twitter CEO Dick Costolo.  And some still have social and mobile in silos?

Today I again violated that rule of not looking at email in the first hour of the day. I’m thinking I should start with the first minute.

The mobile ad spend in the U.S. was $4B in 2012 compared to $37B for web advertising, according to Mary Meeker. That’s consistent with forecasts

Headline of day - PayPal Founder Launches Startup To Get More Women Pregnant.

Tagged with apps, Kinect, Twitter, ipad, smartphones, Mary Meeker.

June 2, 2013 by Jeff Hasen.
  • June 2, 2013
  • Jeff Hasen
  • apps
  • Kinect
  • Twitter
  • ipad
  • smartphones
  • Mary Meeker
  • Post a comment
Comment
Hammer_Touch.jpg

Notes From A Mobilized Marketer: The "U Can't Touch This" Edition

Hammer_Touch.jpg

Consumer Reports says that the Samsung Galaxy S4 is the world’s best smartphone in part because you can use it with gloves on. I see a commercial coming with MC Hammer’s song, U Can’t Touch This.

In the first three months of 2013, 1.8 million Spaniards switched from big carriers to small, cheaper operators. Is a repeat here? Upstarts get smashed in marketing budget wars.

Only 9 percent of marketers think agencies do good job keeping up: Chief Marketing Officer Council. I find that especially true with mobile and traditional firms, some of which that have never veered from the 60’s-style TV spot and print.

Smartphone owners spend 127 minutes per day in mobile apps. What was that about the mobile web killing apps?

A new ad saying more people enjoy music on an iPhone than any other phone targets a younger demo. No 50-somethings.

A report says that by 2016, 25 percent of all laptops shipped will have touchscreens, as compared to just 10 percent now. That’s in large part due to mobile’s effect on technology and behavior.

Home improvement or HTC First with Facebook Home won't be sold in Europe, according to AllThingsD.

64 percent of mobile users use Twitter in front of the TV at home. 25 percent of them tweet about the shows they watch.

99.9 percent of new mobile malware targets Android phones. Consumers don’t care – and won’t until there is a significant issue.

Walmart's head of mobile said at CTIA that while sales through a phone are important, it’s mobile-influenced sales that matter most. Also, Walmart app users spend 40 percent more per month, make twice as many trips as non-app users.

An 18-year-old’s invention can recharge a mobile phone in 30 seconds. But a component needs to be put into the batteries, so it won’t work on our current models.

​

Tagged with Samsung, smartphones, iphone, Apple, apps, mobile web, twitter.

May 27, 2013 by Jeff Hasen.
  • May 27, 2013
  • Jeff Hasen
  • Samsung
  • smartphones
  • iphone
  • Apple
  • apps
  • mobile web
  • twitter
  • Post a comment
Comment
Unknown.jpeg

Notes From A Mobilized Marketer - The "Dumber Smartphone User" Edition

Unknown.jpeg

A report suggests that smartphones are making us dumber. I read it as more of an opinion about the downside of multitasking. I would say more, but I’m conducting an orchestra while I write.

I’ve been using a low-end smartphone for some testing. It provides perspective on the complaints we have with the better models.

As of late last week, while Facebook's stock was down 30 percent since its IPO, daily users were up 26 percent, mobile monthly users were up 56 percent, and revenue up 38 percent, according to Techcrunch.

More on the changing face of mobile messaging - Google’s new Hangouts app will soon support SMS.

Headline: Mobile Loyalty Programs - The New Home Run for Marketers. New? No. ROI has been proven for years. There are dozens of examples in my Mobilized Marketing book and on this site.

Groupon Co-CEO: My wife won't let me forget I rejected Google's $5.75 billion. My wife would move past it. Sure.

Ninety-five percent of Q1 Android smartphone profits went to Samsung.

Households making less than $30K send/receive 60 texts a day, twice those of households earning more than $75K, according to Pew.

ABC will reportedly participate in Nielsen's first test of new technology designed to track mobile TV viewers.

A Virgin America flight attendant reportedly said this upon landing: “If your mobile device is within reach, you can stop pretending it’s turned off now.”

There is no unsubscribe link on Priceline emails. you know, the ones you and I never asked to get when we booked a room.

I hate those "automated" counts like the one running on the Apple home page last week supposedly counting app downloads. They smell fake every time.

Only 3 percent of affluent women buy designer apparel via mobile: study. That number seems very low and bound to go higher.

Tagged with smartphones, Android, apps, Samsung, Apple, Groupon, Google, Mobilized Marketing.

May 19, 2013 by Jeff Hasen.
  • May 19, 2013
  • Jeff Hasen
  • smartphones
  • Android
  • apps
  • Samsung
  • Apple
  • Groupon
  • Google
  • Mobilized Marketing
  • 1 Comment
1 Comment
images.jpeg

Notes From A Mobilized Marketer: The "Please Turn Off All Electronics" Edition

images.jpeg

One-third of airline passengers say they don't turn off electronics, according to a new survey. Many claim the inaction is unintentional. I observe disregard on most flights I take.

Could Facebook have been so short-sighted as to not deploy enough longtime Android users to build Home, which now is being seen more for its missteps?

Those who have downloaded Facebook Home spend 25 percent more time on the network. There are just not enough people on it yet.

Anheuser-Busch uses mobile to take consumers form "awareness to consideration, favorability, purchase intent, purchase, loyalty and advocacy," says Winston Wang, global director of strategic innovation.

ABC will be the first U.S. broadcaster to live-stream local, syndicated, and national shows -- to mobile devices. But it will only work in certain cities for paying cable subscribers.

Among the reasons that Facebook may spend $1 billion on mapping app Waze is better monetization of local search.

Google Wallet has dropped plans for a companion physical card. It was thought by many to be needed backup for battery-depleted phones.

Eight percent of U.S. online adults with a mobile phone have used QR/2D bar codes in the past month, according to Forrester. The naysayers would say it’s .08 percent.

ESPN is eying subsidized wireless data plans, reports the Wall Street Journal.  No cheering yet with economics still to be worked out - or not.

85 percent of mobile givers are first time donors to a charity. Haiti relief was the moment when mobile giving became huge.

A person passes 5,000 ads a day, sees 285 of those, but only notices 6, according to Borrell Associates.

QR codes for researching products? Not so much -- entertainment, amusement are remaining reasons for marketers to consider usage.

​

Tagged with Facebook, apps, Android, Google, ESPN, Forrester.

May 13, 2013 by Jeff Hasen.
  • May 13, 2013
  • Jeff Hasen
  • Facebook
  • apps
  • Android
  • Google
  • ESPN
  • Forrester
  • Post a comment
Comment
Older

Jeff Hasen

Mobile CMO and Author
  • Blog
  • About
  • Speaking
  • Books
  • Mobile Education & Training
  • Professional Services
  • Contact

  • Jeff Hasen
    RT @jeffhasen: The post-COVID 19 digital & #mobile experiences consumers value most - my new post on gaps between services custome… https://t.co/GjVD6TRgmM
    Oct 5, 2020, 7:39 AM
  • Jeff Hasen
    The post-COVID 19 digital & #mobile experiences consumers value most - my new post on gaps between services custome… https://t.co/GjVD6TRgmM
    Oct 4, 2020, 12:14 PM
  • Jeff Hasen
    RT @harrison3: "About half of us don’t trust public spaces ... And that’s not changing any time soon. But there’s more bad news. T… https://t.co/2hlqn64NVt
    Oct 1, 2020, 5:24 PM
  • Jeff Hasen
    RT @MattLockmon: My friend @206andrew is looking for a community specialist to work on his team and manage @tableau's community hub… https://t.co/10Evg95bhS
    Sep 30, 2020, 12:36 PM
  • Jeff Hasen
    RT @wearesinch: COVID-19 has changed the rules of mobile engagement - maybe forever. We just released our brand new report reveal… https://t.co/xSyg5PO600
    Sep 29, 2020, 7:52 AM

Powered by Squarespace.  Content is for demonstration purposes only.