For several years, Mediapost's Steve Smith and I have shared a disappointment in the lack of mobile calls to action in Super Bowl TV spots.
I talked to Steve this week - a portion of his new story follows:
Longtime critic of mobile marketing (or the lack thereof) during Super Bowls past Jeff Hasen, CMO, Hipcricket says, “we will look back at this as the year of the Super Bowl Mobile. But I don’t know if this will be the way brands will use it going forward.” It will be interesting to see if the various audio recognition apps synchronize accurately amidst the uniquely noisy Super Bowl viewing environment, he says.
And in the end it is important that mobile marketing plays well in this first widespread mobilization of the biggest ad day of the year. “We need the agency and the brand folks to say that we finally did use mobile well and had a great experience,” says Hasen.
Hasen argues that marketers need to give viewers multiple entryways for activating what they see on the first screen, whether it is an audio recognition app or a text prompt. But more to the point, the device needs to be used to get beyond the big branding bang of a Super Bowl TV spot and do what mobile does best, initiate relationships. “I am looking for that remarkable opportunity to build a database,” he says. “It is un-sexy and meat and potatoes, but the opportunity is to build those hundreds of thousands into an opt-in database.”
Last year, Denny’s generated 2 million diners after offering Super Bowl viewers a free breakfast in a famous game spot in 2009. “I want to see a case study of work that sends people to have their eggs and show how they used mobile to get two or three million of those people in a database,” he says. “Otherwise we are looking at the viewer in the same way we did in Super Bowl I.”