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Jeff Hasen

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On Mobile, If The Shoe Fits, Wear It

I'll admit that I was skeptical when I first heard that there was a big business opportunity to change the paradigm and sell clothes and shoes online.

Who would buy without the chance to try the merchandise on?

As with many things, I was wrong. Big-time wrong. Proof? Zappos has merchandise sales of $1 billion annually.

With that knowledge, I responded to questions from Mobile Marketer about Barney's running ads for shoes on the mobile web site of the New York Times.

“Given the demographics of the New York Times reader, extending advertising to mobile makes perfect sense for luxury brands. Beyond smartphones, tablets are an ideal option given the lean-back nature of the activity and the time tablet users take in applications and are on Web sites.

“Zappos and others have proven that shoppers no longer need to go into a physical store to try on and buy. For luxury brands especially, it is about convenience and service, especially if a shopper decides a product is not right."

Zappos recently extended its return policy to a full year.

The full article is here http://www.luxurydaily.com/barneys-boosts-mcommerce-with-new-york-times-mobil...

Tagged with Barney's, Zappos.

February 24, 2013 by Jeff Hasen.
  • February 24, 2013
  • Barney's
  • Zappos
  • 1 Comment
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Jeff Hasen

Mobile CMO and Author
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  • Jeff Hasen
    RT @adambrotman: This infographic from @monetate on data-driven personalization, targeting and loyalty is spot on. http://t.co/pPijfi0eCc
    about 5 hours ago
  • Jeff Hasen
    Are #smartphones making us dumber? http://t.co/LKFG3cYpup me: more an opinion on multitasking. Would say more, but am conducting orchestra
    about 14 hours ago
  • Jeff Hasen
    RT @FastCompany: An interesting question: "Would you rather have 100 new friends in your social network, or $100?" http://t.co/0gdV1hhzYv
    about 15 hours ago
  • Jeff Hasen
    Examples of winning #smb #content #marketing programs using "mobile? Would welcome opportunity to feature in posts, teaching sessions.
    about 18 hours ago
  • Jeff Hasen
    Using a low-end #smartphone for some testing. Perspective on the complaints we have with the better models.
    about 18 hours ago
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